Pastoral Care at Astrum Education

Caring for Our Students Throughout Their Time with Us

At Astrum Education colleges, we take good care of our students from the time they enrol with us until the moment they leave. In fact, students often maintain close contact with us long after they have taken up their places at university. International students and UK students who reside outside of London are extremely are well looked after throughout their time with us.

Pre-departure

When students complete our enrolment procedure and have been accepted by a college, we provide them with everything they need to know for their move to London. We advise them what clothes to bring, how much money they’re going to need and even send out maps of the local area. Our admissions staff are regularly in touch and can help arrange airport pick-ups and accommodation if students require them.

Arriving in London

On arrival at their college, students undergo a thorough induction programme and meet their fellow students. For international students, this includes registering with the police and a local doctor, as well as help with opening a bank account and applying for an International Student Card. Students also re-confirm their academic choices and receive their study timetable.

Studying at the College

Every student is assigned a personal tutor with whom they have weekly meetings. Personal tutors help students set their academic targets each term, monitor progress and give advice on how to improve academic performance, as well as providing help with any problems that students may encounter.

We have an open door policy in our Astrum colleges staff rooms. Students can easily find their subject teachers if ever they need to. Surveys are also carried out each term, to review students’ learning experiences and gauge their levels of satisfaction.

Our students all attend study skills sessions and receive full support with university applications and locating work experience opportunities. All our colleges offer students extensive UCAS assistance, including advice on writing compelling personal statements and choosing the appropriate university and degree.

Registers are taken at the start of each class and students’ attendance and punctuality are strictly monitored. Students who are sick and so unable to attend lessons are required to contact the college before 9.00am. Any student whose attendance falls below 85% is placed on report for at least two weeks or until their attendance improves. They are also required to attend additional supervised study periods and their parents/guardian are notified.